Magazine article Information Today

British Library Document Supply Centre to Offer ILL Rush Service

Magazine article Information Today

British Library Document Supply Centre to Offer ILL Rush Service

Article excerpt

OCLC has announced that the British Library Document Supply Centre Urgent Action Service will soon be available to users of OCLC Interlibrary Loan (ILL) services. With this service, requests for documents will be processed within 3 hours of receipt through the OCLC ILL service. The material will then be sent by fax, Ariel, courier, or first-class mail.

The new rush service is currently available to a small group of U.S. libraries as a trial. It is expected to be released to all OCLC ILL service users in April.

Malcolm Smith, director of the British Library, bibliographic services and document supply, said the library has worked closely with OCLC for many years to facilitate interlibrary lending and document ordering from the British Library, both through the OCLC Interlibrary Loan and OCLC FirstSearch services.

Smith said: "Our Urgent Action Service has been of great benefit to researchers, not only in Europe but worldwide, who require documents within hours rather than days. We have recently extended working hours to ensure that the service continues to be available during our customers' working day wherever in the world they might be. Given OCLC's importance at the heart of ILL and document ordering, both in the U.S. and increasingly internationally, we are delighted that our rush service now has its very own OCLC symbol so that OCLC users can have access to the full range of our document ordering services."

"We are pleased that the British Library Document Supply Centre will offer this important service to the nearly 7,000 libraries using the OCLC Interlibrary Loan service," said Connie Zuga, vice president, OCLC marketing--reference and resource sharing. …

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