Magazine article University Business

'What's Going on in Your Area That We Should Know About?' A Group Approach to Risk Management Helps Leaders Tackle Potential Problems

Magazine article University Business

'What's Going on in Your Area That We Should Know About?' A Group Approach to Risk Management Helps Leaders Tackle Potential Problems

Article excerpt

When it comes to risk management, a key fear is being blindsided by exposure we didn't even know we had. At Meredith College, we have addressed many risks through the establishment of an administrative management council, composed of the direct reports of the vice presidents. Meeting at least twice pet semestet, this group of about 40 mid-level managers and solo operatives is charged with constantly being in "sweep mode"--scanning the higher education landscape for dangers, concerns and opportunities for improvement within the context of their specific areas.

Campus leaders

The group includes leaders of IT, facilities, marketing, academics, athletics, federal reporting and compliance, research and assessment, budgeting/finance, security, student life, health care and counseling, media relations, advancement, and human resources, among other critical campus roles.

They are looking for real or potential situations that may affect us-some having already harmed other colleges. The intention is not to create alarm, but to have the opportunity to do our homework before a crisis hits. And because any member of the council can put a topic on the agenda (based on the single question: What's going on in your area that we should know about?), we have an opportunity to cross-check for related concerns and intersections for collaboration.

A key topic we have addressed is the cost of tuition set against the growing public dissatisfaction with the value of a college degree. We recognize that such a climate challenges us to control costs while also clarifying a message of the special value not only of a college education, but of Meredith College education in particular. This conversation has created bridges between out business operations, financial aid, admissions and marketing teams.

We have also been out front with information on the European Union's passage of the General Data Protection Regulation and its implications for our many study abroad programs. …

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