Magazine article Editor & Publisher

Mistake Knocks Web Site Out

Magazine article Editor & Publisher

Mistake Knocks Web Site Out

Article excerpt

A mistake at domain-name manager Network Solutions in Herndon, Va., knocked a newspaper-owned Web site out of commission for three days this month. The site, Indian Art Northwest (www.northwestindian.com) is hosted and maintained by The Columbian of Vancouver, Wash., as a public service for a local art festival.

Ken Bilderback, new media manager for the paper, awoke Jan. 3 to find the site had vanished. After ruling out technical difficulties, he did a "WHOIS" search at http://www.networksolutions.com.

To his surprise, the site was registered to another company. "We had been using the URL since October 1998," Bilderback said. "I didn't know what had happened because we had registered it long ago."

What happened was a typo. When an Indiana company registered a new URL, northwestindiana.com, the "a" in "indiana" was accidentally dropped, said Cheryl Regan, a spokeswoman for Network Solutions. Thus, northwestindian. …

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