Magazine article Supervisory Management

Using an Agency to Find the Right Person

Magazine article Supervisory Management

Using an Agency to Find the Right Person

Article excerpt

Using an Agency to Find the Right Person If you find yourself looking to hire personnel and plan to use the assistance of an employment agency in your search, here are some ideas to help.


First, you should define as clearly as possible exactly what you are looking for in a candidate. Aside from being able to use the jargon effectively, they may actually know very little about your business. (In Figures 1 and 2 are some of the issues you might want to explore with the agency.) It might even be a good idea to follow-up your discussion with a memo detailing these issues in writing.

The more definitive you can be, the better job the agency can do for you. It isn't enough to state quantitatively how many years' experience you need. You must also indicate what type of experience.

Be aware

Second, if you are dealing with an agency counselor or recruiter, remember that he or she only makes money (commissions) if you "buy" the agency's candidate. Therefore, the agency representative may only be interested in a short-term relationship with you. If you work through the agency owner, you deal with someone who wants a long-term relationship. The owner will be anxious to satisfy your need now so that you will use his or her firm in the future to fill other personnel requirements.

The "exclusive" trap

Third, many agencies will ask you for "an exclusive" on your vacancy. They want to be the only firm looking for candidates to fill that position. …

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