Magazine article Security Management

Delegating Up, Down, and Sideways

Magazine article Security Management

Delegating Up, Down, and Sideways

Article excerpt

We live in a highly competitive era. Industry competes to satisfy the expectations of an ever-demanding global clientele. As a result, work loads are increasing. Don't fret-there's a way to dig yourself out from underneath an overwhelming pile of work. Delegate ! Mastering the skills of delegation will allow you to thin out your "to do" list so you can get something done. By enlisting the help of others, you will be able to forge ahead efficiently instead of getting buried in backlog.

Downward Delegation

The most common form of delegating occurs when someone in a superior role transfers authority to a subordinate to enhance his or her overall business capacity. The downward delegating transaction runs smoothly if certain rules are followed:

* Be certain the person you chose can do the job.

* Know the result you want from your subordinates.

* Encourage feedback. Active participation helps delegatees understand the task at hand.

* Make regular progress checks on your subordinates. Supervision keeps people on schedule and lets them know you are interested in their success.

* Don't dole out assignments that are impossible to complete by deadline. This creates frustration.

Generally, delegating downward is fairly straightforward. If you follow the rules, the transaction should go smoothly. However, as the workplace becomes more complicated, delegation takes on new meaning.

Sideways Delegation

Delegating sideways to your peers can be a touchy proposition. Unlike subordinates, peers-by definitionaren't required to honor your requests for help. When you attempt to delegate sideways, your peer may wonder, What's in it for me?" Answering this question will ensure greater cooperation.

Try to think of something that will benefit your peer as a result of working for you. If there are no immediate benefits, think of a special way you can thank him or her afterwards. Appreciation is a very powerful source of motivation. A simple gesture of thanks, such as a card, works well.

Secondly, remember that you and your peer are team players. Neither of you is in business for yourself. If you can demonstrate or illustrate that delegating work to your peer will be good for the company, you should be able to get his or her cooperation. After all, what's good for the company is good for both of you.

Finally, whenever possible, take advantage of opportunities to help out fellow workers. …

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