Magazine article Information Today

Factiva.com Gets Updated. (News Break)

Magazine article Information Today

Factiva.com Gets Updated. (News Break)

Article excerpt

Factiva launched its Factiva.com product with much fanfare in June 2001. After much anticipation, the new Web-based service was designed to replace both Dow Jones Interactive (DJI) and Reuters Business Briefing (RBB). Since then, customers have been gradually migrating over to the new platform. Now, Factiva has announced that it's celebrating the 1-year anniversary of Factiva.com (albeit a few months late) by adding content and functionality enhancements. Included in this release are a new search screen, new language interfaces, company information from D&B and Investext, and upgrades to the News Page feature.

Many of Factiva.com's enhancements are actually features that exist in DJI and RBB. This fulfills Factiva's commitment to implement the best elements of those legacy services in Factiva.com. According to Pat Sabosik, Factiva's vice president and director of global marketing, customers have helped shape the product since the founding of the joint venture between Dow Jones and Reuters. Factiva listened to what users liked best in each product and what they wanted to see in a merged offering. The company then worked from the customers' priority lists. Factiva has since continued to involve users in testing, benchmarking, and providing feedback.

Factiva.com is now offering integrated access to D&B reports, which encompass more than 36.5 million companies around the world. Factiva.com's flat-fee customers receive D&B's Company Snapshots as part of their subscriptions. The Snapshots include corporate contact information, line of business, and D-U-N-S Number, as well as links to D&B premium reports, which cost extra. The service has also added access to research from Investext that comprises the two most recent reports (in Adobe PDF) of approximately 30,000 companies and 55 industries. Earlier reports are not yet available. The Investext reports are also included in Factiva's flat-fee packages. Access to the D&B and Investext information is embedded in Factiva.com, such as through links that pop up when a user mouses over a company name code.

A new Standard search screen (which launched last month) has been added to Factiva.com that lets users easily access the functionality of Factiva Intelligent Indexing within the context of their searches. Users can browse or search the standard indexing terms, then add them to their search with just an easy point and click. Factiva Intelligent Indexing currently includes 740 Industries; 370 Regions; 22 Languages; 430 Subject Terms; and more than 300,000 public and private companies, active and inactive. Using the indexing is an easy way for even novice searchers to greatly improve search accuracy and precision. This is a feature derived from RBB that provides users with access to the RBB taxonomy, a smaller list of indexing terms. The new Standard search screen coexists with the original; subscribers can choose which one they want to use.

DJI provides a Newsstand component, which also launched last month, for scanning headlines and browsing publications. The Factiva.com News Page has now been enhanced to offer this feature. With Newsstand, customers can scan the headlines from the front pages of leading newspapers and magazines. …

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