Magazine article Drug Topics

MedOutcomes Prepares R.Ph.S for Disease Management

Magazine article Drug Topics

MedOutcomes Prepares R.Ph.S for Disease Management

Article excerpt

(Editor's Note: A number of training programs are now commercially available to help pharmacists develop pharmaceutical care practices-and get paid for them. In our Aug. 5 issue, we featured a roundup of the pharmaceutical care training models out there. Here, in the second of a seven-part series, we profile one of these programs-- Med Outcomes.)

McKesson Corp. and MedOutcomes in Richmond, Va., have teamed up to offer pharmacists software and training for pharmaceutical care. The program, called MedOutcomes, is designed to be used interactively as patients are assessed and monitored.

"The program provides a total support system with tools to empower pharmacists for an expanded role as providers of pharmaceutical care," said Wendy P. Munroe, president of MedOutcomes. Using a disease management approach, the program guides the R.Ph. through the process of patient care for four conditions: asthma, diabetes, hypertension, and hyperlipidemia. Two more disease modules will be added each year, with depression and hormone replacement therapy slated for inclusion this year.

"The documentation system guides the pharmacist, while the automatic text generator creates documentation of the interview," Munroe said. The software generates patient notes, physician letters, and summaries to give to patients with little free text entry. Each disease module contains patient education guidelines that provide structure for patient interactions. MedOutcomes also provides implementation and laboratory guides with step-by-step recommendations for reengineering practice sites and work flows, Munroe said. An intensive training program helps pharmacists integrate the clinical knowledge with management principles.

The Windows-based program does not yet interface with the pharmacy computer system, but an interface should be completed in about six months, Munroe added.

For R.Ph.s, the program provides a clear path for offering patient care. Kelly W. Davis, co-owner of Atkinson's Pharmacy in Orange Park, Fla., signed up for the MedOutcomes program this year. "The program was offered through McKesson, and I decided to participate because of the real need for pharmacy services to supplement doctor visits in this area," he said. He chose MedOutcomes because it was reasonably priced and more user-friendly than other programs he researched. "You just click, and the system prints out the patient chart."

Since completing the program (see box below), Davis is looking forward to offering pharmaceutical care. "We'll work with the four groups to begin with, but we can use those modules to add other conditions," he said.

Atkinson's Pharmacy has two retail locations that carry a full line of home health-care products, as well as a provider pharmacy for nursing homes. …

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