Magazine article Risk Management

Getting People Involved

Magazine article Risk Management

Getting People Involved

Article excerpt

Regardless of which part of an organization assumes responsibility for coordinating a disaster management plan, it's important for all functions to work together in designing and testing the recovery effort. Judith Johnston, manager of security and disaster recovery for Southwest National Bank, says interdepartmental cooperation is a critical element of the bank's disaster plans.

"The departments have to work together because there's a domino effect, and we're all involved in the recovery together," says Ms.Johnston,who has worked on Southwest's disaster management efforts for 10 years."The ability of some departments to recover depends on getting information or reports from other areas. If a department is totally obliterated, people from other areas would try to fill that gap, so we've included enough information in the recovery plan so someone else can get a department running."

Ms. Johnston says employees at mid-size Southwest are accustomed to sharing responsibilities. For example, its risk management efforts are coordinated by senior and financial executives and overseen by auditors and a compliance officer, ensuring the bank meets risk management guidelines established by state and federal regulators. Senior managers at all departments play a role in the bank's disaster recovery efforts. …

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