Magazine article Online

Enterprise Search Guidebook

Magazine article Online

Enterprise Search Guidebook

Article excerpt

This month I look at enterprise search, making meaningful customer relationships, a guide to the latest HTML, and patterns of interface design. Enterprise Search Guidebook by Martin White ISBN: 1-904769-10-1 Published: 2005 Pages: 41 pp.; PDF file Price: $70 Available for download from: Free Pint Limited, 4-6 Station Approach, Ashford, Middlesex, TW15 2QN, UK; +44 870 141 7474; http://www.freepint.com

This brief, but valuable report provides a lot of guidance for those expecting to implement an enterprise search solution, an area not well covered by traditional resources. The author, Martin White, is well known-his "Behind the Firewall" column appears in EContent and he is a contributing editor to Intranets: Enterprise Strategies and Solutions. He speaks frequently at international conferences in the intranet and CMS fields, both areas that clearly utilize search technologies. White draws on his years of experience in helping organizations utilize and find their own resources, through his consulting company, Intranet Focus Ltd., to provide the guidelines presented in this report.

You won't necessarily be able to choose a search engine immediately after reading this guide, but you will have an understanding of the questions you need to ask-and the research you must do-to find the best solution for your situation. The focus is on the process, not the end result, with plenty of URLs provided for additional information. Wisely, although there are many URLs within the guide's text, White does not cover information that keeps changing, such as a list of vendors and technology. …

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