Magazine article Drug Topics

No Scan Scam

Magazine article Drug Topics

No Scan Scam

Article excerpt

Drugstore shoppers were charged the wrong prices 6.3% of the time, according to a government study of checkout scanner accuracy in the retail industry. In 3.6% of the cases, the scanner mistakes resulted in higher prices being charged at drugstores, while consumers got unintended bargains in 2.7%of the cases. The average overcharge was $1.02 and the average undercharge 97 cents, said the study conducted by the Federal Trade Commission, the National Institute of Standards & Technology, and regulators in six states.

"For all stores as a group, the accuracy rate is 95.2%," the study said. "Food stores as a group have a higher accuracy rate [96.5%] than drugstores [93.7%], discount stores [95.4%] or department stores [90.8%]. The higher accuracy rate for food stores may stem in part from the fact that food stores have the most experience with scanner technology." Overall, inspectors checked nearly 18,000 items, and found 2.6% scanned lower than the posted or advertised price, and 2.2% scanned higher for a total error rate of 4. …

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