Magazine article Public Finance

PCS Fears Revenue's 'Flexible Working' Changes

Magazine article Public Finance

PCS Fears Revenue's 'Flexible Working' Changes

Article excerpt

Senior Revenue & Customs officials and civil service trade unionists are locked in talks that could lead to the controversial abolition of some flexible working practices.

Managers from the Revenues customer contact directorate met Public and Commercial Services union officials on April 11 to discuss a planned experimentation with contracts that, the union claimed, could 'remove the right to flexible working hours in telephone contact centres'.

Proposed pilot schemes at the centres in East Kilbride and Peterlee represented a serious threat to terms and conditions' and undermined government plans to improve civil servants' work-life balance, the union warned.

A PCS briefing note, circulated to MPs, said the proposals could lead to the replacement of existing flexible arrangements - used by up to 10,000 staff and including practices such as term-time working for parents - 'with a limited flexibility scheme based entirely on the needs of the business'. …

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