Magazine article Working Mother

Give Winning Reviews

Magazine article Working Mother

Give Winning Reviews

Article excerpt

q: It's performance-review time. How do I tell my less-than-stellar staffers they must improve?

A: It helps to think of a performance review as a learning experience for both you and your employee. It's not only an opportunity to review the pros and cons of a person's work but also a chance to open up, learn about career goals and talk about expectations on both sides.

As difficult as it may be, your role is to be clear, candid and concise. Prepare a list of concrete examples of your employee's work, balancing criticism with positive feedback. Start offon a high note, such as "Your ideas at staff meetings are always valuable," followed by a discussion of an area that needs improvement. You might say, "Working on your writing skills will help you communicate more effectively." Together, create a list of steps that will help turn the problem around. Effective criticism can be a road map to professional development.

Many companies only require managers to offer reviews annually. But informal mini reviews can jump-start results. If an employee often comes in late or misses deadlines, don't wait to address the problem. Set up a meeting to talk about improvement within a designated time frame. Your HR department can help you with formal warnings when necessary. On the flip side, don't underestimate the motivational value of a timely pat on the back. Tell a team member who just completed a challenging project that you noticed and that you value her efforts. It will also motivate her to work hard on the next assignment. …

Search by... Author
Show... All Results Primary Sources Peer-reviewed

Oops!

An unknown error has occurred. Please click the button below to reload the page. If the problem persists, please try again in a little while.