Magazine article Drug Topics

Welcome to the World of Retail Pharmacy

Magazine article Drug Topics

Welcome to the World of Retail Pharmacy

Article excerpt

How long will it take?

How long will it take?

Patients are in a hurry ... don't have long to wait.

In front of all orders, they want to be next.

Who cares if others are sick and need an Rx!

Just slap on a label and pour in some pills.

How long could that take for a simple refill?

How long will it be? How long will it be?

The phones won't quit ringing ... we're busy you see....

Do you know which insurance you want us to bill

When the doctor calls back to OK your refill?

Pardon us while we ring up a patient or two,

Counsel on analgesics and treatments for the flu.

There's a doctor on hold! Where's the Rx pad?

Someone needs help finding the toothpaste that's in Sunday's ad!

The insurance is down; the order is late.

It's a typical morning, just one big headache!

Yes, you've been on the same stuff year after year.

And we'll call back the doctor and remind him you're here,

After we redo the order for the man before you

He wants one month, not three, or did he say two? …

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