Magazine article PM Network

In the Field

Magazine article PM Network

In the Field

Article excerpt

HEALTHY PROGRESS FOR MEDICAL SOFTWARE SUPPLIER

Bond Technologies, a provider of electronic health records and practice management software, needed a management software program of its own.

The company wanted to improve expense tracking and determine the true cost for each project, which wasn't always apparent in the multiple spreadsheets and applications Bond was relying on. The company was also looking for ways to reduce implementation and accounting costs, but it didn't have a handle on the costs and time staff members spent on each task and project.

So Bond turned to OnTrax Manager, a time-tracking and project management software. Last January, the company rolled out the software to its 10-person team that installs, trains and provides support for its clinical databases. In fewer than three months, Bond found ways to improve its project management processes. The built-in project planning and task-creation functions helped team members determine and easily adjust the implementation schedule.

"We have determined several areas of the implementation that are always going over the projected amount, and we have now attacked those areas with improved processes and expectations from the beginning," says Amy Gleason, director of product development at Bond.

Bond's billable hours increased by 40 percent in the first month of using the software. "Our field staff spent much less time tracking time and expenses, and we immediately started to gain valuable information from the data," she says. "Additionally, we can now determine a staffing ratio required for us to be profitable and for clients to get the service they expect in the time frame that they desire."

AD AGENCY PEERS ACROSS THE PORTFOLIO

Interactive ad agency imc2's was growing fast-but its project management systems weren't keeping up.

To stay on track, imc2 implemented project management software Project Insight in January 2007. …

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