Magazine article Workforce

Ready for the Resume Deluge

Magazine article Workforce

Ready for the Resume Deluge

Article excerpt

Well Done

First came the joy: On January 21, Fortune announced that Edward Jones was No. 1 on the annual "100 Best Companies to Work For" list.

Then came the onslaught: In the month following the announcement, the St. Louisbased company that Fortune described as the "stockbroker with small-town values" saw the number of job inquiries jump by nearly 63 percent, from 26,497 in December to 42,308 in February. The company says it did nothing different in its job outreaches-it was all because of the Fortune story.

The queries and resumes came in "every which way-fax, mail, and electronically" through the Edward Jones Web sites ( and, says Michael H. Holmes, chief human resources officer.

Edward Jones had just a few days' notice that it had won the top spot on the list. The company had been on the list in the three previous years, but this was its first time as No. 1.

So was HR ready for the surge? Holmes says it was. The company's applicant-tracking systems were configured to handle the growth that Edward Jones has experienced in the last five years, and the volume only "stressed it slightly," he says. …

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