Magazine article Public Finance

Injury Claims Come under Fire

Magazine article Public Finance

Injury Claims Come under Fire

Article excerpt

Insurers have attacked the government for not cutting the growing costs of claims procedures for workplace injuries.

Concern has been mounting about the costs of transactions, compared with the eventual damages received, and about the length of time it takes for claims to be settled. The Association of British Insurers estimates that the average is three years.

The costs and the delays are placing a huge strain on public sector organisations, according to Alarm, the national forum for risk management in the public sector. It said personal injury claims had caused 'significant financial problems, diverting funds away from frontline services'.

But workplace cases are excluded from a new streamlined claims process announced by the Ministry of Justice last month, which will apply only to road traffic accident injuries. The decision, which the ABI described as 'illogical and bizarre', followed the ministry's consultation paper, Case track limits and the claims process for personal injury claims.

Steve Thomas, a technical claims manager at the largest municipal insurer, Zurich, told Public Finance that small employer liability claims would be appropriate for such a streamlined scheme. …

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