Magazine article Public Finance

Public Service Reform Must 'Look at the Demand Side'

Magazine article Public Finance

Public Service Reform Must 'Look at the Demand Side'

Article excerpt

Labour must justify the need for public service reform and remove a situation where 'numerous agencies and bureaucracies' were trying to do the same thing, a health minister has said.

Care services minister Ivan Lewis said: 'We need a much clearer understanding of what a smart state needs to be... It seems to me that if we are going to radically reform public services you have also got to look at the demand side.'

Speaking at an Institute for Public Policy Research event on Labour's public service policy on September 22, Lewis said reform had to make a 'reality of personalisation' by giving service users the opportunity to be involved, but also a sense of power and ownership.

Lewis said there should be 'no artificial barriers' to third and private sector organisations providing services, but their involvement should be based on whether they could 'deliver outcomes that are better then state institutions'. …

Search by... Author
Show... All Results Primary Sources Peer-reviewed

Oops!

An unknown error has occurred. Please click the button below to reload the page. If the problem persists, please try again in a little while.