Magazine article Journal of Property Management

AMO Spotlight

Magazine article Journal of Property Management

AMO Spotlight

Article excerpt

To earn the ACCREDITED MANAGEMENT ORGANIZATION® (AMO) designation from IREM, a company must demonstrate a high level of performance, experience and financial stability, and have a CPM® in an executive position. AMO firms must meet high ethical standards and other stringent requirements, proving their value to the industry.

With 227 offices in about 59 countries, Cushman & Wakefield serves the real estate needs of corporations and financial institutions around the globe. In addition to property management, brokerage and appraisal services, the company also provides research and analysis on markets worldwide, portfolio optimization, supply chain management, and owner and investor services.

John C. Santora, CPM, is Cushman & Wakefield's president and CEO for the firm's largest operating region - the Americas. A 31-year veteran of Cushman & Wakefield and experienced global executive, Santora oversees 137 offices throughout North and South America. Santora is also a member of the firm's senior governing body, the Cushman & Wakefield Board of Directors. JPM talked to Santora about his company and what the AMO accreditation means to the firm.

What is it like to work for a global real estate company? I joined Cushman & Wakefield in 1977 in the property management division starting as an operating engineer. One of the great characteristics of the firm is its entrepreneurial culture, where hard work, high performance and an exceptional track record of client service are recognized and rewarded. As the firm has become more global, I've had the opportunity to collaborate closely with some of the best and brightest executives on six continents, and to bring a wide range of best practices to my work on a daily basis.

How has your company's global experience helped shape business practices and vision? Being global has necessitated a strong commitment to consistency and to collaboration, as well as to preserving our culture of excel- lence. …

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