Magazine article Workforce Management

360 Degree Candidate Screening

Magazine article Workforce Management

360 Degree Candidate Screening

Article excerpt

ALICE SNELL, VICE PRESIDENT | TALEO

Estimates over the past decade paint a distressing picture of corporate risk in candidate hiring. Consider these data points: Nearly half of job resumes carry factual errors in dates of employment, educational and professional credentials, and job titles. Three-quarters of all employees in the banking industry have stolen from their employers at least once. Employee theft and fraud cost US retail businesses over $50 billion each year. The average value of merchandise recovered from employee theft is $1,525-nearly seven times that of the average shoplifter. The US Bureau of Labor Statistics estimates that between 1.2 and 2 million workplace violence incidents occur each year.

These statistics individually evoke concern. Together, they raise an alarm for everyone in the hiring process but most loudly for the recruiter. How do you reduce risk, perform due diligence, and get the most qualified person for the job? This goal can be reached with the powerful combination of 360 degree screening-a four tier approach including background checking and ongoing alerts during employment.

Four Tier Candidate Screening

Whether you are a retailer that wants to reduce hourly theft, improve customer service, and optimize federal tax credits or a professional employer looking to accelerate your hiring process, systematize best practices, or just reduce the risks and costs of a bad hire, a four tier screening and assessment approach supports the hire of the highest quality candidates faster and reduces risk and exposure through:

1. Disqualification questions which provide first level screening for basic requirements.

2. Screening questions that gauge interest, skills, abilities, and experience.

3. Validated assessments to enable prediction of brand fit, behaviors, and aptitudes.

4. Verification tools which deliver background, reference, drug, and tax credit screening.

Verification Tools Deliver Results

The fourth tier of screening might be the most critical. Background screening provides employers with the due diligence to hire safe, qualified employees and to reduce negligent hiring exposure and workplace violence. Post-employment background checking has emerged as an equally critical practice to monitor safe and legal activities and mitigate ongoing risk.

Background checking vendors estimate between seven and 1 2 percent of applicants are turned away because of background issues: about five to six percent are due to criminal issues; two to four percent are due to false employment or education; and about one to four percent fall under motor vehicle record or credit problems. …

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