Magazine article Public Welfare

State Dispatches: Arkansas

Magazine article Public Welfare

State Dispatches: Arkansas

Article excerpt

Arkansas's ConnectCare program, which uses technology to significantly imporve access to regular medical care for Medicaid receipients, has received a $100,000 grant from the Innovations in American Government Program. ConnectCare was one of 10 programs honored after a regouous selection process involving a pool of more than 1,540 initial applicants.

AS Arkansas's fiscal agent, the information service company EDS developed the state's Automated Eligibility Verification Claims System (AEVCS), which has reduced the time required to process Medicaid claims from several weeks to 20 seconds. Medicaid patients now use photo identification magnetic "swipe" cards during physician visits that allow AEVCS to verify their eligibility and benefit status on the spot The claims transmit immediately, and payments can be deposited directly into the health care providers' bank accounts.

The system has transformed Arkansas physicians' perceptions of the Medicaid program. In the past, Medicaid patients were often denied care because of the paperwork and reimbursement delays associated with the program. …

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