Magazine article Journal of Property Management

Elevated Concern

Magazine article Journal of Property Management

Elevated Concern

Article excerpt

Earlier in the year, a woman found herself stuck in the elevator of a building on the campus of Cal State University Long Beach. She tried to wawl out to the third floor when the elevator, weighing over 2,000 lbs., moved, crushing her and killing her instantly. For some reason, the doors of the elevator were wedged open between the second and third floors of the building.

While getting stuck in an elevator might seem to be a theatrical vehicle for comedies, reality shows and horror films, it can also be a very real occurrence with deadly consequences. When passengers get stuck in a malfunctioning elevator, do you and your staff know what to do?

Being stuck in an elevator can be an unnerving, even frightening experience, especially when the situation occurs after normal building hours when there are few people in the building. Even where telephones and alarms are provided, if they do not work, the people in the elevator may become claustrophobic and panic.

Below are specific steps you can take to reduce incidents.

Ask About After-Hours Service

Regular service, while not a guarantee of trouble-free elevator operation, it is the first step toward avoiding potential issues. Does your elevator maintenance service agreement provide for emergency procedures and after-hours service should the elevator become stuck?

Install a Back-Up Telephone

Because anyone stuck in an elevator will want to make the outside world aware of the situation, and the alarm button may not be heard in the evenings or on weekends, ensure that each elevator contains an operational telephone connected to a monitored security service, the elevator service company or an answering service. …

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