Magazine article Information Today

The UnCover Company Expands Its UnCover S.O.S. Service

Magazine article Information Today

The UnCover Company Expands Its UnCover S.O.S. Service

Article excerpt

The UnCover Company has announced the expansion of the UnCover S.O.S. (Single Order Source) service. In the model of its journal management and document delivery solutions, UnCover takes a step further to become a full-service document delivery company, according to the announcement. In addition to journal articles, S.O.S. now allows users to order conference proceedings, patents, and material from its new in-house collections. Multiple delivery options are also available.

"UnCover S.O.S. is the ideal full-service document delivery option for customers who want to forward all document requests for fulfillments," said Kathy Kingery, UnCover's vice president/general manager. "The UnCover S.O.S. service was expanded based upon feedback from users telling us that they did not have time to search multiple databases or contact multiple document delivery suppliers."

Comprehensive document delivery services available through UnCover S.O.S. include expanded order placement and delivery options, extended content, service commitment, and special research services.

The company says that UnCover S.O.S. makes it easy to place orders. Customers may forward citation information to UnCover via fax, e-mail, and now also from the Web order form. …

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