Magazine article Public Finance

Royal Mail under Fire from MPs after Strike Chaos

Magazine article Public Finance

Royal Mail under Fire from MPs after Strike Chaos

Article excerpt

The Royal Mail's beleaguered Post Office division has been attacked by senior MPs as it struggles to recover from the dispute with postal workers.

The pay and conditions rowresulted in a series of strikes and a huge backlog of mail.

The main thrust of the criticism by the Public Accounts Committee, however, was reserved for the Department for Business, Innovation and Skills. The MPs criticised the 'distress and upheaval' caused to rural and urban communities by the closure of post offices.

The government had shown a 'real lack of concern' for citizens in failing to adequately assess the social and economic costs of closing 2,500 outlets, said the report into the Post Office Network change programme, published on November 12.

The report found that a large proportion of the benefits of the programme and the annual savings were not being separately monitored.

'Even if the forecast savings are achieved, there is still a need for Post Office Ltd to expand its government-related revenue if the network is to become financially sustainable,' it warned.

PAC chair Edward Leigh said: 'The consultation process appeared to the public as little more than a piece of windowdressing for a decision, which to all intents and purposes had already been taken. …

Search by... Author
Show... All Results Primary Sources Peer-reviewed

Oops!

An unknown error has occurred. Please click the button below to reload the page. If the problem persists, please try again in a little while.