Magazine article Online

PC Help Desk in a Book: The Do-It-Yourself Guide to PC Troubleshooting and Repair

Magazine article Online

PC Help Desk in a Book: The Do-It-Yourself Guide to PC Troubleshooting and Repair

Article excerpt

PC Help Desk in a Book: The Do-It-Yourself Guide to PC Troubleshooting and Repair by Mark Edward Soper ISBN: 0-7897-2756-0

Published: 2003

Pages: 555 pp.; softcover

Price: $29.99

Available from: QUE, 201 West 103rd Street, Indianapolis, IN 46290; 317/581-3500;

www.quepublishing.com

Who hasn't been totally frustrated by a computer or program that refuses to function as expected? Even if you have a technical support department, chances are, they are a resource of last resort. No matter what your situation, this book will help you to become more familiar with your PC, while making diagnosing and fixing the problems easier. Its author, Mark Edward Soper, is president of Select Systems and Associates, Inc., a technical writing and training organization, an A+ Certified hardware technician, a Microsoft Certified Professional, and the author of several books and numerous technical periodical articles.

I won't pretend that all sections of this book are easy to understand, but as these kinds of books go, this is better than most. I particularly like the fact that the focus is troubleshooting-helping you to identify what is causing the problem, rather than just providing explanations of PC components. …

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