Magazine article HRMagazine

They're Gone-But Not for Long

Magazine article HRMagazine

They're Gone-But Not for Long

Article excerpt

Don't be too quick to write offthat employee who has just resigned. He or she may be back.

These "boomerang" employees can be a valuable staffing resource, and they cost less to recruit, train and socialize than a true new hire.

"You should continue to network with these people ... because you never know who may decide to return," says Abbie J. Shipp, assistant professor of management at Texas Christian University in Fort Worth.

Shipp led a team of researchers in a study of boomerang employees at a large North American professional services company that offers accounting, audit and management consulting services. The majority of its 15,000 employees are consultants on the partner track. The authors do not disclose the identity of the company.

The researchers studied the differences between 350 boomerang employees and 1,019 "alumni employees" who quit but say they won't return.

Surprisingly, they found that boomerang employees quit earlier in their first stints with the company-averaging just 3.8 years compared with 7.1 years for alumni. Boomerang employees more often leftdue to personal issues or job opportunities, while alumni leftbecause of dissatisfaction with the company. …

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