Magazine article Workforce

Focus and Flexibility: Prudential's Rewards and Recognition Program in Action

Magazine article Workforce

Focus and Flexibility: Prudential's Rewards and Recognition Program in Action

Article excerpt

Under Deborah Gingher, vice president, HR policy & strategy, the Prudential Insurance Company of America has a healthy mix of formal recognition and flexible on-the-spot rewards. The Newark, New Jersey-based company tailors its formal recognition by department so that managers can avoid what Gingher calls the vague "you're doing a hell of a job" approach. The tighter focus ensures employees know exactly what the company expects of them, she says.

Customer-nominated awards are given out quarterly, and Gingher promotes both the nomination and reward process in company newsletters and e-mails. Typically, Gingher spells out what the award recognizes. For instance, in HR's case, the ACES award celebrates HR professionals who excel in "the four roles an excellent HR function must fulfill in support of the company's objectives: Administrative expert, change agent employee champion andstrategic partner." [For more information on each of these four HR roles, please visit www. workforceonline.com/win/index.html] Gingher follows the explanation with a description of each winner and his or her exact efforts. "Using the winners as examples gives everyone a true-life idea of what we're looking for," she says. …

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