Magazine article HRMagazine

Poor Communication Causes Low Morale

Magazine article HRMagazine

Poor Communication Causes Low Morale

Article excerpt

Poor communication is the greatest source of low workplace morale, according to a recent survey of more than 300 HR managers by Accountemps, a staffing service.

One-third of the respondents said poor communication is to blame for morale problems, while 18 percent said micromanagement was the biggest contributor. Other causes cited include failure to recognize employee achievements (15 percent), fear of job loss (10 percent) and excessive workloads for extended periods (9 percent).

"Fortunately, morale problems can often be addressed relatively easily," says Max Messmer, chairman of Accountemps and author of Human Resources Kit for Dummies, 3rd ed. (John Wiley & Sons Inc., 2013). "Improving workplace communication is one of the most effective-and least costly-ways to combat the problem of a disengaged workforce. …

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