Magazine article Drug Topics

A Majority of Pharmacists Aren't Counseling, NABP Finds

Magazine article Drug Topics

A Majority of Pharmacists Aren't Counseling, NABP Finds

Article excerpt

Fewer than four in 10 consumers receive offers to discuss their prescriptions, according to a nationwide survey commissioned by the National Association of Boards of Pharmacy. That a majority of pharmacists are not offering to counsel is especially troubling to NABP, whose model practice counseling rules became the Omnibus a Budget Reconciliation Act of 1990 mandate to counsel Medicaid patients. At least 40 states have extended the provision to cover all Rx recipients.

"Counseling is occurring only 38% of the time ... we must improve on this statistic if we are to fulfill our mission of protecting the public health," said NABP president Paul G. Boisseau, executive director of the New Hampshire Board of Pharmacy. Improvement also will be needed to reach the Food & Drug Administration's goal of having at least 75% of patients routinely receiving useful information about new prescriptions, verbally and in writing, from both prescribers and dispensers, said Louis A. Morris, chief of FDA's marketing practices & communications branch.

The target is part of the federal government's Healthy People 2000 initiative a wide-ranging project designed to improve public health by the year 2000. Morris, who like Boisseau spoke at NABP's executive officers conference in Washington, D.C., last month, said that the FDA had not decided yet what will constitute "useful information."

The NABP survey was conducted by telephone last July by Elrick & Lavidge Inc., a national marketing research and consulting firm. …

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