Magazine article HRMagazine

The Competency Factor

Magazine article HRMagazine

The Competency Factor

Article excerpt

Who's the most successful HR professional you know-boss, mentor or other colleague? What qualities do they possess? What makes them stand out?

It's likely the person you have in mind is business- savvy and well-respected across their organization. They have meaningful relationships with people at every rung of the corporate ladder. They've acquired the leadership mantle that so many in the HR profes- sion are seeking. They're seen as a trusted advisor to the CEO and his or her team of senior executives. In sum, your HR hero has the "it" factor.

But what is "it"? And, most important, how do more HR professionals get it?

At the Society for Human Resource Management (SHRM), we call it competency. When we set out to develop our HR Competency Model, we surveyed businesses, educators and over 30,000 HR profes- sionals and found that there are nine critical behav- ioral and leadership competencies every HR profes- sional needs to succeed and grow. These competencies include relationship management; ethical practice; HR expertise (knowledge); business acumen; critical evalu- ation; global and cultural effectiveness; leadership and navigation; consultation; and communication.

These competencies are relevant at every career stage, across all industries, around the world. They are the behaviors businesses have been asking for-nearly demanding-from HR professionals for the past sev- eral years. They are demonstrated by the most success- ful members of the profession.

As the world's largest HR professional associa- tion, SHRM has a responsibility to help you respond to the new, higher expectations of HR; to advance the profession to the level business demands; and to better serve you in this process. …

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