Magazine article HRMagazine

Are You Creating a Culture of Trust with Workers?

Magazine article HRMagazine

Are You Creating a Culture of Trust with Workers?

Article excerpt

Only about half of U.S. workers say they believe that their employers are open and upfront with them, according to the results of a recent survey.

While 64 percent of employed adults feel that their organization treats them fairly, 1 in 3 say their employer is not always honest and truthful with them- and one-quarter say they don't trust their employer at all, according to the results of the American Psychological Association's (APA) 2014 Work and Well-Being Survey.

"This is a big deal for employers because when employees perceive that things aren't fair ... it affects not only their attitudes about work but their performance on the job as well," says David W. Ballard, head of the APA's Center for Organizational Excellence.

The layoffs, benefits cuts and job insecurity that accompanied the recession put a strain on the employeeemployer relationship. "Employees don't soon forget," Ballard added.

Workers reported having more trust in their company when the organization recognizes employees for their contributions, provides opportunities for involvement and communicates effectively, according to the survey results, released in April. …

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