Magazine article HRMagazine

Competency Proficiency Predicts Better Job Performance

Magazine article HRMagazine

Competency Proficiency Predicts Better Job Performance

Article excerpt

As a global leader in service to the human resource profession, SHRM recognizes that successful HR professionals use both expertise and experience to achieve organizational goals.

To accomplish these goals, they must develop and apply both their technical and behavioral competencies.

That's why SHRM created a comprehensive competency model based on extensive global research and input from 32,000 members representing 33 nations. It includes one tech- nical competency (HR Expertise) and eight behavioral ones (Leadership & Navigation, Ethical Practice, Business Acumen, Relationship Management, Consultation, Critical Evaluation, Global & Cultural Effectiveness, and Communication).

The model, which was built by and for HR profession- als, was recently put to the ultimate test-an assessment of whether proficiency in the competencies correlates to job performance.

To examine that, SHRM collected data from 1,513 HR employees and their supervisors representing both corporate and academic partners. …

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