Magazine article Parks & Recreation

Professional Development

Magazine article Parks & Recreation

Professional Development

Article excerpt

NrpA is dedicated to providing learning opportunities to advance the development of best practices and resources that make parks and recreation indispensable elements of American communities. Find out more at www.nrpa.org/education.

afo Program

the Aquatic Facility Operator (AFO) certification is a state-of-the-art certification for pool operators and aquatic facility managers.

onlIne learnIng

Online Learning is a cost-effective and flexible way to educate staff, provide training and earn Continuing education Units (CeUs) without leaving the comfort of your home or office. Visit NrpA's Online Learning Center and choose from one of our many courses.

Customer Service in a Digital Age

Member: $25 Nonmember: $33

Customer service is no longer just a smile at the front desk or a pleasant greeting on the phone. In this digital age, we interact with customers in a multitude of ways, and each encounter shapes the customer's experience and their im- pression of our service. Discover how to effectively serve the customer in the digital age by applying century-old principles to day-old technology. …

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