Magazine article Drug Topics

Talk to Boss about Workplace Issues, APhA Urges R.Ph.S

Magazine article Drug Topics

Talk to Boss about Workplace Issues, APhA Urges R.Ph.S

Article excerpt

Pharmacy associations can tackle the big workplace issues, but pharmacists stressed out by job demands have to take some responsibility for negotiating with their own bosses, according to an American Pharmaceutical Association official.

The workplace has become the issue for pharmacists. Many of them are fed up with fast-food pharmacy, third-party red tape, and not being able to meet their legal and professional responsibilities to their patients. Some workplace issues, such as frustrating but broad-based third-party hassles, are best confronted by national and state pharmacy associations, which can have more impact than lone pharmacists, said Jann Hinkle, APhA group director for professional practice development. But individual pharmacists must also become proactive to bring about change in their own workplace.

"I think individual practitioners look to someone else to solve the problem, and, in some cases, that's appropriate," said Hinkle. "There are instances where national and state associations can impact, and we will impact those things. There are things the boards of pharmacy can impact, and I think that the boards are stepping up to the plate to address those issues. But individual practitioners are going to have to take the initiative to deal with issues that are between an employer and employee. It's really amazing to me the number of times I'll get calls from people and I'll ask them if they've talked to their manager and the answer is simply No."

Pharmacists learn many things in pharmacy school, but how to negotiate with the boss about what's going wrong behind the counter is probably not one of them. So it's time to teach pharmacists workplace negotiating skills, according to the APhA Strategic and Tactical Analysis Team (STAT) on Practice Environment and Quality of Pharmacists' Worklife. …

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