Magazine article Times Higher Education

Digital Literacy: Perks and Pitfalls of Being Plugged In

Magazine article Times Higher Education

Digital Literacy: Perks and Pitfalls of Being Plugged In

Article excerpt

Researchers using student data in learning analytics cannot ignore ethical concerns. Chris Parr reports

The increasing number of digitally literate students, with constant access to the internet via their own handheld devices, can cause problems for lecturers - but they also offer scholars the opportunity to undertake new and exciting research methods.

This is according to Christopher Jones, professor of research in educational technology at Liverpool John Moores University, who next month will address the issue at the Methodology and Ethics for Researching the Digital University conference, organised by the Society for Research into Higher Education.

Professor Jones told Times Higher Education that developments in the ways students interact with their peers and tutors - increasingly a blend of online and face-to-face discussions - "can present significant difficulties" for lecturers.

"Because students have more or less permanent access to digital networks via smartphones and other handheld devices, they can be engaged or distracted during academic activities in new and unexpected ways," Professor Jones said. This can "threaten or disrupt established academic practices built up over years", he added.

Professor Jones said the challenges were not just an issue for individual academics.

Universities should also consider the fact that students these days are interacting with staff in a range of ways, and that students' lives and learning are increasingly intertwined with a mix of the physical and the digital.

"Wireless access is almost a given across university estates," Professor Jones continued. "Increasingly, students want to access all university systems via their own devices, and this presents a set of challenges to university managers. The digital systems that a university deploys gather data continuously, and university managers are increasingly interested in data analytics to manage their relationships with students and, potentially, with staff."

Use of such analytics offers institutions the potential to trace student activities and to predict certain events, such as the possibility that a student might drop out, but they also present "a challenge in data storage", he said, continuing: "Many universities are opting to outsource data storage to cloud computing services, which raises a number of practical and ethical issues."

Such ethical issues are brought to the fore when considering that researchers themselves are increasingly able to use techniques to exploit data from students and the general population. …

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