Magazine article HRMagazine

Extreme Makeover: HR Edition

Magazine article HRMagazine

Extreme Makeover: HR Edition

Article excerpt

According to the latest annual report on human capital trends by the consulting firm Deloitte, there is a gap "between what business leaders want and the capabilities of HR to deliver." In the report, HR leaders rated their teams a C-minus, showing almost no improvement over the past few years. Business leaders rated HR even lower-a D-plus. Unfortunately, this is only the latest voice within the business community calling for an "extreme HR makeover."

Within the profession, we have also been having a robust discussion about the skills we need to thrive now and in the future. We agree that the transactional, back-office days of our profession are long gone and that modern HR drives business results. Yet research from the Center for Effective Organizations shows that the amount of time HR spends on "strategic business partnership activities"-about 25 percent-has changed little over the past 15 years.

Whether you accept all of these findings or not, there is a clear message that our profession has significant opportunities to enhance our performance. The current perceptions are unacceptable. More important, they do not reflect the true value and potential we bring to business.

We uncover why and how HR must reinvent itself in this issue of HR Magazine. Our cover story, "Rebuilding HR," discusses how we can get beyond HR's image problem and critics to construct a new kind of HR-one that reflects the reality of today's business world. It shows how one HR leader, Shara Gamble, SHRM-CP, is retooling her HR team by training it on the company's business model, shifting its focus from performing transactional duties to providing workplace solutions and aligning to overall business needs. …

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