Magazine article Working Mother

Beating Office Battles

Magazine article Working Mother

Beating Office Battles

Article excerpt

You and your business partner get along swimmingly-until you don't, and your disagreements turn into heated conflict. The bright side of work battles: You can use them as occasions for growth, insight and creative ideas, suggest Andrea S. Kramer and Alton B. Harris, authors of Breaking Through Bias: Communication Techniques for Women to Succeed at Work. Here's how.

View them as negotiations. Make room to air your perspectives and listen to each other. Then work together to identify spat causes, and move away from the conflict and toward finding strategies for resolution. The goal should never be to win. "Disagreements are the same as negotiations, which go poorly when it's assumed only one side can win," say Kramer and Harris.

Think about gender. "Although it shouldn't, it does make a difference if your business partner is a woman or a man," admit Kramer and Harris. …

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