Magazine article Management Services

Employee Experience Is Key to Productivity

Magazine article Management Services

Employee Experience Is Key to Productivity

Article excerpt

I am pleased to report that the October 2016 AGM and 75th anniversary event in Lichfield was a great success. It was good to meet up with a wide selection of members and colleagues. We made sure the formalities of the AGM were dealt with swiftly so we could enjoy and appreciate the presentation by Richard Taylor, the panel discussion, awards ceremony and lunch. A full report on proceedings can be found in the Journal. Once the dust has settled we will consider if a similar format would be appropriate in future years.

I have been following a growing interest in how the workplace affects and impacts on productivity, in particular relating to offices. Many productivity professionals spend a large proportion of their working lives in offices, sitting at a desk or in meeting rooms, interacting with colleagues. Thus how the workplace performs and how they interact with it directly affects what they are doing. Is the room temperature too hot or cold, is the operator chair comfortable and is the lighting suitable for the task being performed? These are examples of issues that affect our ability to perform our job efficiently. Many of us have influence and can do something about these issues when they are not right, so it is important to remember these needs when we are embroiled in designing and implementing new systems and methods of working. It is really important to view the workplace as a key driver in organisational performance.

In a recent survey of UK employees, only 54% agreed that their workplace enables them to work productively. …

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