Magazine article HRMagazine

Hr Bookshelf

Magazine article HRMagazine

Hr Bookshelf

Article excerpt

Leading the Unleadable: How to Manage Mavericks, Cynics, Divas, and Other Difficult People (Amacom, 2016) By Alan Willett

Dealing with difficult people can be a soulsapping experience. But author Alan Willett, president of the consultancy Oxseeker, counsels fed-up managers to resist the urge to fire the troublemakers who make their blood pressure spike. Instead, supervisors should figure out the source of those employees' negativity and guide them to apply their strengths. The book highlights several types of challenging workers, with tips and tricks for dealing with each. It helps to realize that most employees aren't being contentious due to evil intent-they simply have misaligned goals or methods.

The Sustainability Edge: How to Drive Top-Line Growth with Triple-Bottom-Line Thinking (Rotman-UTP, 2017) By Suhas Apte and Jagdish N. Sheth

Drawing on case studies from Wal-Mart, AT&T, Ikea, the Tata Group and others, Suhas Apte, a former sustainability officer for Kimberly-Clark Corp. …

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