Magazine article Business Credit

Why Reinvent the Wheel?

Magazine article Business Credit

Why Reinvent the Wheel?

Article excerpt

The Complete Credit & Collection Letters Kit contains more than 100 letters that might be used by the credit department and a diskette containing the letters than can be accessed by using any IBM-compatible PC. Word-processing software that can translate ASCII II is required.

The book alone would be worth the price, providing a valuable tool for any credit manager. The letters cover a range from welcoming new customers to final demand for payment and every credit situation in-between. The letters convey the intended message with clarity and brevity.

Correspondence that contains errors and is not in a proper business format not only mars the company's image, but in the case of credit and collection letters, may extend to legal considerations.

It is important that written communication be correct, professional, and enhance the firm's image. Using the letters in this book could eliminate these concerns and enable a credit department to save time and money. Time and energy spent in the composition, reviewing for accuracy, correcting, and typing contribute to the high cost of customized letters. Many companies write generic letters and enter them into their PCs, printing them as needed. The book includes the means to automate the whole procedure. The files are written in ASCII (DOS text) and can be imported into most word processing software. I easily read the files and printed the letters using both WordPerfect 6.2 and Word 6.0 for Windows. If you have other word processing software, you'll need to consult your manual to find information on importing ASCII files. …

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