Magazine article The Spectator

If You're Not in Business for Fun or Profit, You've Caught the Cherie Culture

Magazine article The Spectator

If You're Not in Business for Fun or Profit, You've Caught the Cherie Culture

Article excerpt

Robert Townsend had the answer to the personnel department. His anti-corporate manifesto, Up the Organisation, disposes of it in a sentence: `Yes, fire all these people too.' All the job needed, he said, was a girl with a pencil. Since then, of course, she has rebuilt her empire, and now sits at its apex as global director of human resources. How grateful she must be to the legislators and lawyers who have made the business of hiring and firing so hazardous. It is not enough now to lure people to work with high salaries and bonuses tied to performance, or even to pay them more to go away. They will want their day in court to air their temperament and say how unkindly they were teased in the queue for the coffee machine. Such is the cost of creating a culture of rights, as advocated by Cherie Booth, QC. …

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