Magazine article Corrections Forum

Correctional Healthcare and the Language Barrier

Magazine article Corrections Forum

Correctional Healthcare and the Language Barrier

Article excerpt

With the multicultural diversity of the inmate population in detention facilities today, the issue of a language barrier becomes a common occurrence.

The manner in which Correctional Healthcare workers manage non-English speaking inmates is being revolutionized by new telecommunication technology in the language industry that offers the correctional institution health care industry the ability of speed, accuracy and cost-effectiveness necessary to carry out multilingual functions.

While most healthcare providers are familiar with arranging for an on-site interpreter when faced with this problem, many are not familiar with the concept of over-the-telephone interpretation - companies that specialize in law enforcement and medical interpretation; offering this service in 157 languages for such things as medical intakes, emergency situations, routine examinations, medication instructions, sick call slips, etc.

With this service you don't have to prearrange anything. By dialing a toll free number, you have access to an interpreter in a few moments, in almost any language with a single rate for all languages and a no-minimum plan. That is, use 10 minutes and pay for 10 minutes with the rate the same for all languages. …

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