Magazine article Personnel Journal

Encouraging New Employees to Use Training Skills Is a Must

Magazine article Personnel Journal

Encouraging New Employees to Use Training Skills Is a Must

Article excerpt

Did you know all that costly training could be going directly in the trash? According to a recent study of 102 restaurant-manager trainees, your workplace should be as trainee-friendly as possible if your new employees are to use the training they've learned.

The study, conducted by workplace-training experts Irwin Goldstein and Janice Rouiller, revealed that performance levels of newly trained employees depends on the type of work environment they're in.

"People who learn more in training do, of course, perform better on the job. There's always been data to support that. But the question has always been whether there are certain things that happen on the job that help people use what they've learned in training or hinder them from using what they've learned," says Goldstein. After studying each trainee during a 10-week program at the franchise's training center and then at each actual restaurant, Goldstein and Rouiller concluded there were hindrances.

At the restaurants, Goldstein and Rouiller studied whether existing managers made sure each new employee got to use the training they'd learned. …

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