Magazine article Personnel Journal

Whatever You Do, Don't Treat a Temp like a Temp

Magazine article Personnel Journal

Whatever You Do, Don't Treat a Temp like a Temp

Article excerpt

For the most part, temporary employees feel just like regular employees. They park in the same lot, report to the same supervisors, eat in the same lunchroom and have similar professional goals and capabilities as many other workers. For this reason, everything you do to motivate temps should be designed around not treating them like temps.

Tecora Rogers is a computer-support services manager at Frankel & Co., a Chicago-based promotions and marketing firm that, among other things, produces all the graphics used in McDonald's promotions. She uses agency temps on a daily basis in her department to put together a wide range of documents, from overhead slides to newsletters.

"From day one, I do everything I can to make sure they feel as though they belong and don't feel any less important than any other employees," she says. The list of things she does neatly sums up what all companies should be doing when it comes to motivating temporary workers. She:

1. Sends temps to the same company orientation as other employees. …

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