Magazine article Public Finance

Full E-Government Not Ready by 2005

Magazine article Public Finance

Full E-Government Not Ready by 2005

Article excerpt

The government is nowhere near meeting its target of offering all Whitehall services on-line by 2005, its own figures have revealed.

Statistics published by the Cabinet Office on December 13 show that just 75% of central government services are available electronically.

This is despite the pledge made by Prime Minister Tony Blair in 2000 that 100% of services offered to citizens and businesses would be e-enabledby2005.

The Cabinet Office progress report goes on to say that 96% of government services will be on-line by the end of 2005. It says that of the 657 services that have been identified as suitable for electronic delivery, 26 will not be fully e-enabled by the end of 2005.

Some are being delayed for 'policy reasons', while others are being introduced using pilot projects and are being phased in to 'mitigate project risk'.

A few services will not be available on-line until major reform programmes have been completed. 'Delivery ahead of the reforms would require disproportionate expenditure for minimal gain,' it says.

The progress report cites examples of areas where e-government has been successfully implemented. In 2004,65% of applicants to university submitted their applications electronically. …

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