Magazine article Drug Topics

Medicap Franchise Pharmacists Document Patient Interventions

Magazine article Drug Topics

Medicap Franchise Pharmacists Document Patient Interventions

Article excerpt

Document, document, document is the advice of the think-tankers trying to figure out how pharmacists can get paid for cognitive services. While some stand around scratching their heads, Medicap Pharmacies has taken the message to heart.

Medicap franchisees are keeping a running tally of patient interventions to someday shove under the noses of skeptical third-party honchos. The daily logs document pharmacists' phone calls to physicians for answers to questions or concerns that go beyond deciphering an illegible Rx, said Jim Odem, Medicap operations supervisor.

There's nothing high-tech or complicated about the Medicap log. It's simply a letter-sized sheet of paper cut in two and bound in a booklet. It's kept close to the computer work area so the pharmacist can jot down the Rx number, the date, the problem or situation requiring intervention, any follow-up required, the outcome, and the approximate time spent on the Rx. Patients' names are not recorded.

"We're really in the infancy stage with the logs," said Odem, "trying to document the things we've been doing for years. We're at the point of trying to develop a dollar value to go along with the different types of interventions."

Credit for the intervention log goes to pharmacist Marty Barron, Medicap franchisee in Jacksonville, Ill. Aware of studies showing that pharmacist interventions can improve patient care and save money, he came up with the idea of a log, which he thinks is better than simply jotting information down on the back of the script. …

Search by... Author
Show... All Results Primary Sources Peer-reviewed

Oops!

An unknown error has occurred. Please click the button below to reload the page. If the problem persists, please try again in a little while.