Magazine article Public Finance

Guardianship Office 'Good but Could Do Better'

Magazine article Public Finance

Guardianship Office 'Good but Could Do Better'

Article excerpt

The government agency established to look after the financial affairs of people who become mentally incapable is doing a better job than its predecessor but needs to improve further, according to government auditors.

The Public Guardianship Office, an executive agency of the Department for Constitutional Affairs, took over the work of the Public Trust Office in 2001 after the latter was criticised for lax record keeping and for failing to ensure patients' funds were being used for their benefit.

A National Audit Office examination of the PGOs work concluded that it had made considerable improvements, with better collection rates of client account information and an increased number of client visits.

But the June 8 report calls on the PGO to target its resources more effectively on cases where the risk of financial mismanagement or abuse was greatest. The office lacks an overall picture of when and how abuse occurs and whether its controls are effective in detecting and remedying these problems, the report says. …

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