Newspaper article The Journal (Newcastle, England)

Act Now to Take the Stress out of Working Lives

Newspaper article The Journal (Newcastle, England)

Act Now to Take the Stress out of Working Lives

Article excerpt

Britain continues to be named Europe's hardest working country and the pressure is taking a dramatic toll on employees and the profitability of businesses.

In a survey of 100 businesses that use its 24-hour business support helpline, Croner Consulting reveals that 65pc of calls from senior management report employees complaining of stress in recent months, with 56pc admitting it was affecting their productivity.

The companies polled by Croner represent a cross-section of UK businesses, indicating that stress is widespread and not significantly linked to a particular industry or job.

Richard Smith, corporate and training manager at Croner said: "Our clients are telling us that stress is a serious issue for their employees and bottom line, but equally it is still often seen as part of modern day culture, a weakness in employees, or even an excuse for time off.

"In fact, employers have a legal obligation to ensure employees are not made ill by their work. But stress is still costing businesses, causing high staff turnover, a demotivated workforce, increased sickness and absence, poor performance and an increase in customer complaints.

"The longer businesses refuse to treat stress seriously, the worse poor performance and productivity will get. Couple this with a rise in stress related grievance claims and business is suffering in all key areas: time, money and people."

Stress is an adverse reaction to excessive pressure and if untreated can lead to depression, a nervous breakdown or heart disease. …

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