Newspaper article The Florida Times Union

Morning Briefs

Newspaper article The Florida Times Union

Morning Briefs

Article excerpt

ARMOR HOLDINGS GAINS 2 ARMY ORDERS

Jacksonville-based Armor Holdings Inc. has received contracts to provide clothing and individual equipment for Army pilots and armoring kits for Army Humvees, the company said Monday.

The two contracts are worth about $15 million, $10 million of which had been projected by the company.

The pilot equipment, which will be produced by Armor's Simula unit, will be used by Army aviators in an upcoming force rotation, the company said. The program includes all of the equipment worn by Army aviators, including communication and data devices and protection and survival equipment.

RAYONIER NAMES NEW BOARD MEMBER

Jacksonville-based Rayonier announced Monday that Hughes Supply Inc. chief Thomas Morgan has joined Rayonier's board of directors.

Morgan, 50, is president, chief executive officer and a director of the Orlando company that distributes construction, repair and maintenance-related products. Morgan joined Hughes in 2001 and has been in his current position since last year.

Rayonier, which makes high-performance specialty cellulose fibers, has more than 2 million acres of timber and land in the United States and New Zealand.

MCDONALD'S CHIEF URGES BETTER SERVICE

DES MOINES, Iowa -- Improving customer service will be the major target this year, McDonald's Corp. told Wall Street analysts at a briefing Monday.

"While we are pleased with our performance, we have more work to do," Chairman and Chief Executive Jim Cantalupo said.

McDonald's same-store sales are up 11.9 percent so far this year, but "I'm still not satisfied because our customers are not satisfied," he said.

"We're focusing all efforts on the customer experience," he said.

Noting that McDonald's, of Oak Brook, Ill., turns 50 next year, Cantalupo said that "we don't want McDonald's to look and feel 50 years old to our customers. We want McDonald's to be forever young."

JOB DISCRIMINATION COMPLAINTS DOWN

WASHINGTON -- The number of job discrimination complaints filed by workers against private employers edged down last year after hitting a seven-year high in 2002, the government reported Monday. …

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