Newspaper article Evening Gazette (Middlesbrough, England)

Quality Counts When You Turn Values into Actions

Newspaper article Evening Gazette (Middlesbrough, England)

Quality Counts When You Turn Values into Actions

Article excerpt

Once upon a time British Engineering was revered throughout the world, underpinned by supreme standards of quality. Having worked in my earlier career as a fitter in the shipyards I have a strong appreciation of the hard work involved in getting it right.

In the design and fabrication shops, at the sharp end, I have made it my passion to ensure that whatever Aker Kvaerner is involved in continues to ooze quality.

Our customers are proud to be associated with us. We have great people and I see strong commitment. Although our name is Norwegian we contribute heavily to British engineering, and in our own way help to re-establish the high levels of quality associated with "Made in Britain". Quality counts!"

- Mark Leggett, President AK Engineering Services (pictured)

AT the Excellence North East Awards Dinner earlier this month, Aker Kvaerner was one of four award winners.

Aker Kvaerner's Trevor Walton, Quality Manager, was delighted when he collected the Special Award for Outstanding Contribution at the ceremony held in Newcastle.

The awards are based on a full assessment and site visit for organisations applying the criteria in the EFQM Business Excellence Model to their business.

The European Foundation for Quality Management (EFQM) is a not-for-profit organisation created in 1988. Its mission is to be the driving force for sustainable excellence in Europe and it works with partners to promote the EFQM Excellence Model.

The British Quality Foundation is licensed to apply and promote the model in the UK. The EFQM Excellence Model is a practical tool that is used for self-assessment by measuring where an organisation is on the path to excellence; it helps to define company strengths and areas for improvement.

It is used as a framework or umbrella for positioning initiatives and a structure for management systems.

"We began to seriously use the criteria in the Business Excellence Model to improve our key management processes and to enable us to measure overall performance of the company around three years ago," said Trevor Walton. …

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