Newspaper article Evening Chronicle (Newcastle, England)

Insure That You Don't Lose Out

Newspaper article Evening Chronicle (Newcastle, England)

Insure That You Don't Lose Out

Article excerpt

Byline: By Steve Hughes

I have just returned from a Thomson holiday, which was so enjoyable that I almost filled in one of their customer satisfaction surveys.

However, upon closer examination I discovered that it was less of a holiday satisfaction questionnaire and more of a cheap way of gleaning valuable personal information.

Among the 100 or so questions were gems such as marital status, job description, amount of money earned, type of house and mortgage and the month in which your car insurance is renewed.

Of course, it is possible that drivers who renew their car insurance in January rather than February or March are statistically more likely to holiday in the Canaries than the Ballearics but I doubt it.

It may also be possible that those who renew their motor insurance in June rather than October or November prefer showers to baths, or twin beds rather than doubles but I doubt that too.

I think we all know the real thinking behind the so-called Customer Satisfaction Questionnaire which, to be fair, does state in tiny print that the information may be passed to third parties for marketing purposes.

However, the prospect of returning from holiday only to be inundated by companies attempting to flog you car insurance is enough to put you in need of another holiday.

Perhaps that's the idea.

Nonetheless, it is worth shopping around because the cost of car insurance varies massively, according to an independent report this week.

The one thing you should never do under any circumstances is to simply renew your annual policy with the same company year after year.

According to the insurance watchdogs you are penalised rather than rewarded for your loyalty because you are considered a soft touch.

Ring your insurance company under a fictitious name requesting the same cover that you already have and the chances are that the quote will be significantly less. …

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